PLM Support agent (f/m/d)
PLM Applications





  • Hamburg
  • Permanent
  • Fulltime, but part-time possible, Flexible work

You can work hybrid. Currently, this means that we meet in the office for two days and you can work from home for three days. This position is very suitable for re-entering the working world, for example after a longer break, e.g. parental leave. 

Job description

You will be working for a well-known customer in the aerospace industry and your tasks will include:

  • Collaboration in an internationally operating service and consulting team
  • You will consult and support our customer on-site, via phone, email, or chat in troubleshooting and problem resolution for PLM applications in the areas of design, data and configuration management, and manufacturing within the aircraft programs
  • User support during the deployment phase of newly developed PLM software solutions into operation
  • Development and implementation of digital concepts for existing processes in the design, production and manufacturing process based on an integrated PLM software platform
  • Knowledge management within a service platform


We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We are looking for passionate people, eager to learn, willing to share, establishing innovative ways of working and influencing culture change.

  • You have experience in supporting PLM applications or use PLM applications regularly in your current job (e.g. PASS SSI A350/A320, CatiaV5, 3DCOM or and VPM Web Client, APS, TrendV5)
  • Enjoy communicating in an international environment with customers and colleagues
  • You are highly motivated to work independently and think in a customer-oriented manner when analyzing systems and troubleshooting problems
  • Curious mind, enjoy acquiring new skills and knowledge, and find it challenging to apply them to new problems
  • You speak fluent English and ideally also fluent German


What is special about this job

  • Versatile challenges in a complex environment
  • An attractive working environment, with innovative projects, flat hierarchies and short information and decision paths
  • A high degree of personal responsibility in a creative working atmosphere
  • A trusting cooperation in an experienced international team and personal development opportunities
  • We support you in your personal and professional development with a wide range of opportunities for further training
  • Attractive performance-related remuneration and various additional benefit

Become part of a successful team and accompany the digital transformation of our customers with us!




  • CENIT is a leading IT Consulting and Software company with 29 locations in nine countries globally
  • Guided by the vision of being the champion for process digitization, we enable and secure the technological advantage of our customers.
  • More than 900 employees from 30 nations are committed to preparing companies for the future.
  • Our values: partnership-based, entrepreneurial, future-oriented, dynamic, trusting.


What we offer you

Attractive compensation
Independent work approaches and maximum freedom in your work organization
Interesting, varied themes and projects
First-name culture
Talent promotion and mentoring program
Remote work / flexible working hours and locations
Annual personal performance review
CENIT professional training campus
PME Family Service support in the event of special hardships



Janina Schmidt

Talent Acquisition Leader

Human Resources